Concierge Claims Service

Our Concierge Claims Service underscores Ericson Insurance Advisors’ commitment to personal service. If you have a loss, you will experience a claims experience that most other insurance agencies simply do not offer.  It is led by two experienced claims advocates.

When it is time sensitive, our claims team is ready whenever you have to file a claim – even on weekends. Our clients have learned to rely on our claims assistance and see it as a significant advantage. Here’s what our claims service offers:

  • 24-hour, 365-day access to Ericson Insurance Advisors claims personnel in the event of an emergency.
  • Personal attention including addressing your initial needs, such as a rental car or emergency lodging
  • Proactive facilitation to ensure swift resolution of your claim
  • Strong advocacy to reach equitable settlements
  • Client access to preferred loss remediation specialists, automobile repair facilities, and building contractors

Urgent Claims Matter

If you are in peril, please call 911. Ericson has a live 24/7 claims line for matters that cannot wait for the next business day.  Please call 860-868-7361.

Glass Claims

If your automobile glass is damaged, please complete the form here and a member of our claims team will respond to you next business day. If the matter is more time sensitive, please call our 24/7 claims line at 860-868-7361.

General Claim Reporting

Options for reporting a general claim:

  1. Call our office during normal business hours at 860-868-7361 and ask for the claims department.
  2. Complete the general claims form.
    • If you complete the form by 3:00pm on a normal business day, you will hear back from our claims team same day. If after 3:00pm, you will hear by 11:00am next business day.
  3. Call your insurance company directly.